Smart-FollowUp is a Customer Relation Management (CRM) Software.
CRM is actually recording and making available all information pertaining to your customers. In every business continuous interactions takes place between the customers and clients. For example, a letter is received and it is replied. A quotation is sent and the Order is received. The material is supplied and an acknowledgment received. An Invoice is submitted and payments are received.
This information shall be stored in such a way that it is easily accessible to all concerned people such as office assistants, sales executives, managers, all the way upto the CEO. CRM centers around a knowledge base that captures all customer information.
Click on Smart-FollowUp Salient Features Link to download
pdf file, which will briefly explain Salient features of the software.